Privacy Policy

Last Updated: 30 December 2025

1. Introduction

Welcome to Slyzah. We respect your privacy and are committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

To facilitate service connections, we collect the following:

  • Identity Data: Full name and username.
  • Contact Data: Email address and phone number.
  • Location Data: Physical street address and suburb (for service call-outs).
  • Technical Data: IP address and geolocation (via browser consent).

3. Data Sharing (The Marketplace Loop)

Slyzah is a connection platform. By submitting a "Private Request," you explicitly authorize us to share your Identity, Contact, and Location data with the **specific Vendors** you have selected.

"Once your information is shared with a Vendor, that Vendor becomes an independent Responsible Party for your data. They are legally obligated to use your data only for providing the requested quote or service."

4. Data Security

We implement industry-standard encryption to protect your data during transmission. We do not sell, rent, or trade your personal information to third-party marketing companies.

5. Your Legal Rights

Under POPIA, you have the right to:

  • Request Access to data
  • Request Correction
  • Request Erasure
  • Object to Processing

6. Contact Our Information Officer

For any privacy-related queries, please email:

support@slyzah.co.za